Webmarketing123

Web123 Account Management Team Suits Up—to Take Over Upcoming Webinars!

January 14th, 2011 by Webmarketing123

We’re kicking off 2011 by changing the way we do webinars—for your benefit, of course!

Disclaimer: These are not actual Web123 Account Managers…but they sure look the part—stoked and suited up!

Disclaimer: These are not actual Web123 Account Managers…but they sure look the part—stoked and suited up!

For the next few months, we’ll be turning the webinars over to our Account Management team. Why? Because they’re the experts—so why not let them present on the topics they deal with every day? These webinars will give you, the attendee, the opportunity to interact directly with our account managers. You have direct responses to your burning questions: How do I stack up against my competitors for Search Engine Optimization strategy? What features are most important when creating an optimal Pay-Per-Click landing page? What the heck kind of metrics do I measure on Social Media? Each webinar will be presented by a different account manager, and your questions will be fielded by additional experts on the Webmarketing123 team.

SEO Account Manager, Cynthia Everson, kicked it off last week with her presentation, SEO and Setting Realistic Goals—thanks to all who attended!

Next up for this month:

Ben Cheng, SEO Account Manager

Danny Ligh, SEO/PPC Account Analyst

Ryan Li, Senior SEO Account Manager

Hope you can attend at least one upcoming webinar–and feel free to tweet us for any specific questions: @Webmarketing123 | #WM123

Search Marketing Strategies for 2011

January 7th, 2011 by Sarah Shakour

It’s a New Year and businesses are revamping their marketing efforts. In case you missed this week’s webinar on Search Marketing Strategies for 2011, here’s a recap to help your business reach your online marketing goals!

There were three Online Marketing Objectives discussed:

Goal 1: Increase Visibility on Search Engines

Goal 2: Build Traffic to Site

Goal 3: Maximize the Revenue Opportunity

Increase Visibility on Search Engines:

Studies show that 68% of search engine users only look at the first page of results. In addition, if you’re ranked number one on the first SERPs (Search Engine Results Page), you’re ten times more likely to get a click than someone who is ranked number ten (42 vs. 3% click through rate, respectively).

The first step to getting the most possible sales from SEO is optimizing for the right keywords. That means narrowing down a short list of ideal key phrases that your sales prospects and customers use to find your product.

•        Keyword Expansion Tools: Wordtracker, Wordze, Keywordiscovery, Google’s SK tool

•         Competitive Analysis : Scour competitors sites for missed keyword opportunities

•         Customer Terminology : Talk to your sales team. What terminology do customers actually use?

•         Analyze paid search data: Analytics data, internal site search, web logs

Which keywords bring the best (most qualified) visitors?

•         Stages of Sales Cycle: Evaluate keywords by stage of sales cycle

•         Keyword leverage analysis to determine which keywords are at a critical inflection point

in your rankings

The number of, and competitiveness of your keywords will then help you determine the optimal SEO strategy for your site.

Build Traffic to Site:

Once keywords are selected, they need to be targeted in the site content. Site content is very important because not only do search crawlers read it to index your site, but it is what customers see when they get to your site. For visitors, site content must be informative, engaging and compelling. For search engines, different aspects of site content must signal relevance.

You need to have keyword-rich content on each of your site’s pages, especially your homepage. Keep in mind; if you don’t write about it, you’re not going to rank for itinclude essential keywords, keep your message simple and relevant. Most importantly, make sure it makes grammatical sense. Search engines can identify gratuitous keyword placement.

There is a simple way you can see what Google can read on your webpage. The easiest way is to go to the text only version of your cached page. This will bring up all the content that Google can read. You will notice that although your site may be visually appealing, Google can’t read pictures or fancy flash animations. That is why it is so important to have text, targeting your specific keywords in a fashion that makes sense.

Maximize the Revenue Opportunity:

If you have the bandwidth, then this is the ongoing analysis you need to do SEO correctly.

•        Benchmarking in Place

•        Track Spider Crawls

•        Move up in Ranks

•        You should see consistent upward movement on SERPS

•        Tweak the site

•        If you are not seeing that upward movement, then you need to adjust the key areas that we’ve discussed in the “5 pillars”

When measuring the impact of Search Marketing, look at:

•        Organic (Non-Paid) Traffic

Non-paid best represents SEO efforts as all visitors arrive at your site through organic search

•        Non-Branded Traffic
Brings you new customers who do not yet know about your company, but are looking for the products and services you offer

When measuring ROI of your Search Marketing efforts, first define what you consider a conversion. Is it filling out a form, downloading a whitepaper or completing a transaction on your shopping page? Analyze which keywords are leading to the most conversions–utilize those keywords and stop using the ones that are not driving qualified traffic. Also, determine where visitors abandon your site and improve the functionality of that area. By maintain, analyzing and reporting on your customers and qualified leads- you can make an immensely positive impact on your company’s bottom line.

-@SarahShakour

Webmarketing123

The Top 5 SEO Mistakes in B2B Marketing

November 15th, 2010 by Webmarketing123

Many businesses believe that: Search Engine Optimization (SEO) is one of today’s most effective marketing tactics. If done correctly, businesses can increase their ranking on search engine result pages as well as experience a boost in traffic to their site—resulting in increased lead generation and conversions. If your business is implementing SEO but you are still not seeing your site on the first page of Google, Yahoo or Bing, your execution may be off. In our November 10th webinar, Mike Turner, Search Marketing Executive discussed the Top 5 SEO Mistakes in B2B Marketing. Here is a recap in case you missed it:

1) Keywords are the most important aspect of SEO and if they’re not researched properly, they can be one of your biggest problems.

A keyword is typed in by a potential client so be sure you’re using consumer vocabulary and not company jargon. Another point is that the best keywords to invest in are usually phrases, as illustrated by this graph:

B2B-longtail-seo

Shown above, the one-word phrases are likely to have high competition from other sites and a high search frequency. The more descriptive phrases that are upwards of five words long are going to have low competition and a lower search frequency.

At Webmarketing123, we have found that the Keywords with the best ROI will be three to four words in length. These more descriptive terms will have a higher conversion rate than the single keyword searches. People who search using three to four word key phrases will generally be further along in their sales process, more informed and therefore more likely to make a purchase.

2)      Missing Keywords in content and text links.

Once you have the correct keywords, you want to make sure that they’re visible to Google spiders. Including Keywords in more places than just the written content of your site will improve your raking for those keywords. Here are a few places to include your keywords:

  • Title tags
  • Headings
  • Paragraph titles
  • Keywords in body copy
  • Anchor text in links
  • Image alt text

Pages can have as little as one to two keywords but should not have more than seven to ten. Too many keywords on one page will overload the user. Pages should flow nicely and make sense. You need to decide what the preferred landing page for a given search term will be. These could be called the blueprints of your site.

3)      Using content that search engines can’t read.

This is a common mistake because Google bots cannot read certain content and thus cannot give your site credit. Flash and images are not variables that go into a search engine’s algorithm.

flash

4)      Not creating fresh content.

If Google bots don’t see any new content they’re not going to visit your site regularly. An easy way to avoid this, especially for B2B companies, is to have a blog and regularly post keyword-rich content with links back to the primary website.

…and make it easy for others to link towards your site by utilizing some of these tools:

  • RSS
  • Twitter
  • Facebook & LinkedIn status/groups
  • Networks & Media
  • Digg
  • Delicious
  • StumbleUpon
  • Flickr
  • YouTube

5)       Being Activity-focused, not outcome-focused.
Set goals for keywords with high conversions. Google analytics and Webtrends are just two of the programs that you can use to determine conversion rates on your different keywords.

Be outcome-focused, not activity-focused. Focus on what matters—outcome!

Finally, here is a graph to help you keep your site SEO Friendly.

order-of-operations

This Wednesday from 11:00 a.m. (Pacific) to 12:00 p.m. we’ll be hosting our next webinar, How to Succeed with SEO During the Holidaysclick here to register!

Back to the Basics: Long Tail Keywords vs. Short Tail Keywords

October 18th, 2010 by Ray Mao

If you’ve ever seen one of our webinars, or know the first thing about SEM (search engine marketing), you know how essential keywords are to your SEO (search engine optimization) efforts. You may also know that keywords can be split up into 2 groups, long tail and short tail keywords.

Short tail keywords are generic or broad keywords that are highly searched. They lack any specificity that can characterize the user as uninformed about the search term. Also, unless your company is a giant monopoly and a household name in your industry, it’s going to be pretty tough (and expensive) to rank for and go after generic keywords. On the other hand, long tail keywords are phrases that are detailed. Though they are less widely searched, ranking for long tailed keywords will refine your audience and bring qualified users to your site, increasing your chances of conversion. Seems pretty simple, right? But with SEM, we know that’s not always the case.

Effects of Google Instant

With the new Google Instant that rolled out last month, the days of waiting for Google to deliver results are long gone. As you may have noticed, Google will actually deliver search results as you type– does this mean the end of long tail keywords? One might think that the months, perhaps years they have spent eliminating short tail keywords and going after the quality converting phrases will go to waste now that Google delivers instant results, but here’s what I think:

From a user perspective, I can see how Google Instant’s predictive search opens up a new can of worms for chasing keywords. I mean, who could resist a recommended search for juicy gossip about your favorite band when what you originally wanted were their tour dates–but really, how often will the predictive results influence a user’s search?  I’m willing to bet not that often. Only time will tell if Google Instant will have an effect on long tail keywords but after one month, I have not seen much of a change. Personally, I like predictive search. It shows me what else is being searched and rarely do I find myself getting carried off track by a predicted search term. If a user really knows what they are looking for, don’t you think they’re going to follow through with their search query? And if they don’t, they aren’t necessarily the users you want to bring to your site anyway.

Conversions 101: How to Turn Visitors into Customers

October 5th, 2010 by Sarah Shakour

The top goal for many B2B companies is to close deals and generate more leads. With the new quarter just beginning, companies are scrambling to meet their end of the year goals. So, what is your business doing to achieve that? There are many ways to improve your company’s performance—an excellent way is to evaluate and improve the success of your company’s website on the search engine results page.

Search Marketing is extremely cost-effective for driving traffic to your website.  Last week’s webinar on  How to Turn Visitors into Customers, Travis Low (Director of Search Marketing) focused on how to capitalize on that volume by making your site as user-friendly and improving your conversion rate.

What needs to be defined first is: “What is a Conversion?” Simply put, a conversion is a visitor performing some type of action on a page. This can be someone who is filling out a form, signing up for a Newsletter, or registering on your site. Where conversions happen really depends on your website. They can take place on your home page or a landing page; anywhere you would set a goal or a desired use of action. For us at Webmarketing123, we like to ask to our clients a few simple questions:

1.       How does your site make money?

2.       What do you want users to do when they get there?

The initial factor you need to focus on is to make your site aesthetically pleasing with color, design and graphics. You need to design the website to get visitors to become customers.

Another great way to turn visitors into customers is to test your website. If your site is user friendly, you are more likely to gain more customers. Some usability best practices include:

  • Assign Visual Priority- Size and weight should represent relative importance when it comes to the actual page. If you’re looking to show someone something that is important to you or them it should be large or heavy.
  • Consider Visitor’s Eye Path- What will users notice and in what order? If you were to take 10 people out of your company and do a focus group, what would they see first on your site? Where do their eyes go? A quick and easy way to analyze how users see your website.
  • Clear Call to Action- Clearly announce what you want users to do. Example: Sign up for our Email Newsletter! (Should be very prominent)
  • Make Steps Clear- Identify what the user is going to do next and where they should go

In addition, a majority of companies use Google Analytics but most don’t know how to use the advanced features. Google Analytics is a great way to test your website and see how your site is converting customers. Here are a few ways to measure your site and see if it is reaching your goals:

  • Funnel Visualization – Where do people exit your goal path? For example, if your goal path is to get a visitor to fill out a form, how many are going all the way to clicking the submit button?
  • Reverse Goal Path- What path do visitors take to complete a goal? npAre they coming from anywhere else?
  • Assign Goal Value- Which pages provide the most value? If someone is filling out a form, what is that form fill-out worth to you? Assign a type of value.
  • Site Overlay- Where on the page do users click?

This is a lot of information to digest, so I’ll leave you with a few key takeaways:

  • Home pages and landing pages should reflect usability best practices to emphasize conversion elements and ensure users perform desired actions.
  • Google Analytics provides data that will help to determine what has the greatest effect is on conversions.
  • A well-managed: Pay-Per-Click (PPC) campaign can widen your sales funnel while decreasing your sales cycle by bringing highly qualified leads.

-@SarahShakour

Travis Low

Share of Search: How to Measure Your Company’s Overall Search Volume

September 21st, 2010 by Travis Low

Companies continuously wonder what their online market share is. Ideally, they want to know how many people are searching for their company on search engine sites like Google, Yahoo and Bing. This information is especially important to them when reviewing how many people search on their brand versus a competitor brand.

Luckily, there is an easy way to measure your overall share of search by using web traffic tools like the Google Adwords Keyword Tool.  With this tool, you can quickly find how many times your brand or your products are being searched in the previous month.

Your company can also look at non-branded keywords. These are keywords that do not contain your company name or the name of your branded products. Look for top performing keywords in your industry–they should be keywords that are being frequently searched for, convert really well and are industry wide keywords that describe your type of business.

Here are certain steps you can take to measure search volume:

1)     Keyword Analysis: Figure out which keywords are getting a decent amount of traffic or keywords that are specific to your industry

2)     Relative: Are these keywords related to your company, as well as your competitors? (i.e. Competitor A, Competitor B)

After you have compiled your list, enter your own analytics to figure out the number of visitors you receive using those keywords, then you can devise your search.

Now let’s give an example of Branded Share of Search: if companies within your industry are receiving 100,000 searches on company named keywords, and 30,000 of those 100,000 are for your company name, then your share of branded search would be at 30%.

As basic as these steps are, they can give your company better insight as to where you stack up against your competitors.

-@TravisLowSEO

Yahoogle? A New Alliance of Search Engines in Japan

August 3rd, 2010 by Cynthia Everson

A week ago, I wrote a blog entry chronicling Google’s gradual move into Japan. I was living and working in Tokyo from April 2008 to April 2010, and in that two-year time-frame Google started popping up all over the place in a country that otherwise had been dominated by Yahoo Japan.

Fortunately, we hadn’t gotten around to publishing that blog post yet, because in it I concluded that Google would never have the presence in Japan that Yahoo has. Then last week I found out…they’re teaming up, forming an alliance of sorts. Not a merger (Yahoo will keep its logo and interface), but the organic search and paid results will be based on Google’s technology. This doesn’t necessarily mean that Google will take over Yahoo’s presence, per se, since the logo will remain Yahoo’s, but it does mean that they will hold a virtual monopoly over what you can find on the Internet in Japan.

As someone who has lived in Japan, I believe the real power of Yahoo Japan comes from their partnership with SoftBank, the largest cell phone provider in the country, that owns a 40% stake in Yahoo Japan (compared to Yahoo Inc.’s 35% stake). I used Softbank while I was in there and found myself, always a loyal user of Google in the US, slowly switching to Yahoo. I never had the chance to sneak into a Japanese person’s house to track their search engine usage, but the feeling I got was that most people used the Internet more on their cell phone than at home from a personal computer. Trains in Tokyo are an odd site. They’re jam-packed with people to the point that you can barely move at rush hour (and rush hour, by the way, is more like eight hours), and still most of the people are glued to their phones, either text messaging (a major Japanese pastime), surfing the web, reading the news, or even watching TV. With the default browser of the biggest cell phone provider set to Yahoo, the Yahoo search engine maintains a very high status.

I think the affinity for SoftBank in Japan goes beyond what we as Americans can understand as brand loyalty to a cell phone provider. Because mobile phones are such a way of life in Japan and marketing is as amazing as it is, it’s not uncommon to see the mascot, a big white dog who used to be a human father of a family of normal people, dangling from people’s bags or worn as slippers at home. I follow the dog on Twitter. He has a separate account from actual Softbank. Furthermore, Softbank sponsors a baseball team, the Fukuoka Softbank Hawks, which plays at the Fukuoka Yahoo! JAPAN Dome. Sweet deal.

As proof of Softbank’s status in Japan, here’s a fascinating commercial, featuring Brad Pitt carrying a gigantic sumo wrestler.

Anyway…

I think the biggest concern among Japanese people that are keeping up with the news of this alliance is that the organic search results are going to be really different. It always seemed to me that when I ran a search in Japanese on Google, the results weren’t as relevant as the ones Yahoo Japan pulled up. But I’m not a native speaker, so I’m not really the person to ask.

So what does the future hold for Google Japan? Probably a lot. But with the Yahoo logo still staying up as the SoftBank default browser, I don’t know that their presence will surpass Yahoo’s dominance as the most popular search engine in Japan. Yahoo is pretty settled into the Internet world there and I highly doubt Google could take over the dominance of their weather reports, auctions (did you know they had auctions? I didn’t! ), and aforementioned train schedules. It would be pretty cool, though, if they took over Yahoo! JAPAN Dome and painted it multi-colored…

Seth Gutierrez

BingHoo? How the New Bing & Yahoo Alliance Works for your SEM!

July 30th, 2010 by Seth Gutierrez

For those of you who missed our webinar on BingHoo! or want a refresher, here’s a brief recap of Wednesday’s presentation. Big thanks to Antonio, Travis and Ben for leading the way on this one—but more importantly, to everyone who tuned in. Thank you for your questions and comments – we appreciate the constant participation!

The subject of this week’s Webmarketing123 webinar was the emerging alliance between Bing (Microsoft) and Yahoo search engines. We have to stress the fact that although the two companies are teaming up for many SEO, PPC and web search purposes, this alliance is not to be misconstrued as a merger between Microsoft and Yahoo. BingHoo!, as it’s being called, will maintain the Yahoo interface, while all organic searches for web, images, video and queries, as well as paid search results, will be powered by Bing.

In addition to the 5 Pillars of SEO (Keywords, Site Content, Meta Content, URL’s, and In-bound Links) that we have discussed at length in other webinars, a few major points to take away from Wednesday’s BingHoo! webinar are as follows:

  • In the next year, as the alliance unfolds, focus more on optimizing for Bing than Yahoo. Be sure to have Bing Webmaster Tools installed.
  • After the transition, Bing will represent roughly 30% of overall search queries.
  • Incorporate and understand your new Bing webmaster tools and pay close attention to how the Bing Spiders crawl through your searches!

And here are a few tips on preparation for the new BingHoo! alliance:

  • Continue to place your main focus on Google, a.k.a. the King. Typically, what Google does is followed by Yahoo and Bing.
  • Look to optimize your searches using Bing algorithms – obtain “exact” domain matches whenever possible.
  • Keep in mind that Bing favors sub-domain or root-domain keywords, so be sure that your domain names are effectively optimized.
  • As always, be sure to obtain fresh in-bound links from a diverse array of sites. The greater variety of in-bound linkage that you have, the more traffic your site will receive.

As the effects of this alliance reveal themselves, the most important thing is to stay current on your company’s optimization. Look into in the future and plan for the long-term by planting the seeds for the release of new products within your keywords. Keep up with the pulse of your company’s keyword selection—it’s good practice to run a quarterly review of your keyword basket. Also, make sure that you’re in touch with your consumers and are able to effectively identify the language they use in regards to your company and products, as well as your industry as a whole.

With that said, keep your links fresh, keep your site content relevant and substantial, and optimize, optimize, optimize. SEO is the best way to boost traffic to your site!

Thanks again to everyone who participated in this week’s webinar. Next Wednesday’s webinar will be on integrating your SEO with social media. To sign up for next week’s webinar, please visit http://bit.ly/Web123-Webinar –it’s going to be a good one!

- Seth

Neighborhood watch

March 17th, 2010 by Janet Salsman

Somewhere on the Internet, there is a run-down neighborhood cluttered with discards.  Drifts of items pile up in abandoned shopping carts. CDs and sweaters and figurines and television sets spill out onto the information highway.

The neighborhood is not far from the slick shopping districts with the shiny sites.  It’s a mere five clicks away, according to today’s webinar, Optimize Your eCommerce SEO and Conversion Rates.

Five clicks.

Five clicks are the difference between a forlorn abandoned shopping cart and retail heaven.  If it takes more than five clicks for visitors to your site to purchase your products, they are likely to leave the stuff in the cart and walk out of your store.  It’s understandable, really.  In the same way that you reconsider that driving NEED for a pint of ice cream when you confront the 47 people in line at the grocery checkout, your potential customers get annoyed and cranky long before they reach the register.

Fight internet litter!  Clean up the neighborhood!  Save the clicks.

Dear Santa…

March 10th, 2010 by Janet Salsman

Dear Santa—

This is what I want for Christmas…

What comes next in your letter to Santa is what you want most, right?  You’re not going to put the shiny red bike or the Wii with the best games or the Radio Flyer low on the list if it is what you’ve been dreaming about for months.  To get exactly what you want, you have to make sure Santa knows.

Today’s webinar, Top 10 Tips in SEO for 2010, emphasized how important it is to choose the right keywords.  Think of them as the keys to those perfect packages under the tree.  With the right keywords, you get the red bike, not the dopey blue one and with the right keywords, you get the customers who really want your products or services.

To do this, you need to select specific keywords and put them in the right spots on your webpages.  Santa won’t know to bring you what you don’t ask for, and the search engine spiders won’t rank you for keywords you don’t use.